Hands of Gold Jewelry & Repairs
Privacy Policy
Effective date: August 27, 2026
Information we collect
We may collect information you choose to provide, such as your name, phone number, email address, jewelry preferences, custom design details, appointment or repair information, and messages you send to us.
How we use information
We use information to answer questions, provide estimates, assist with purchases, repairs and custom jewelry, contact you about requests you submit, improve our services, and maintain business records.
Custom Jewelry Studio
The Custom Jewelry Studio is a planning and request tool. Making selections or using the Copy Design Details button does not send your selections to Hands of Gold; the copy button only attempts to copy a summary to your device clipboard. If you choose Submit Custom Order Request, we collect the contact information you enter and the custom jewelry selections, budget range, size or dimensions, notes, and request summary so we can review the project and contact you.
We receive custom design details when you submit them through the Studio or choose to communicate them to us by phone, email, message, or another method. We may use that information to respond to your request, discuss specifications, prepare estimates, and assist with a possible custom jewelry order. A separate Stripe-hosted $99 custom jewelry deposit link may be offered in the Studio. Payment information entered on Stripe is handled by Stripe under its own terms and privacy practices; Hands of Gold does not receive your full card number through the Studio. Please do not include payment card numbers, government identification numbers, or other sensitive information in the Studio notes.
Contact consent
When you submit a form or custom jewelry request, you may be asked to agree to the following:
“I agree to the Terms and Privacy Policy and consent to being contacted by a jewelry specialist from Hands of Gold Jewelry and Repairs.”
Español: “Acepto los Términos y la Política de Privacidad y doy mi consentimiento para que un especialista en joyería de Hands of Gold Jewelry and Repairs se comunique conmigo.”
Sharing
We do not sell your personal information. We may use service providers that help us operate our website, communications, hosting, analytics, financing links, or other business functions, subject to their own privacy practices.
Cookies and website data
Our website or third-party services may use cookies, logs, or similar technologies for functionality, security, analytics, and performance. Your browser may allow you to limit or block cookies.
Third-party links
Our site may link to Google, social media, financing providers, maps, reviews, and other third-party services. Their privacy practices are governed by their own policies.
Your choices
You may contact us to ask about information you submitted, request a correction, or ask us to stop marketing contact where applicable.
Contact us
Hands of Gold Jewelry & Repairs
494 Oak Street, Copiague, NY 11726
(631) 264-6610